Terms of Service

1. Acceptance of Terms

By accessing or using the Wavio website (www.wavio.co.uk) or any related services provided by Wavio Ltd (“Wavio”, “we”, “our”, or “us”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not access or use our website or services.

Wavio Ltd is a company registered in England and Wales.

2. Website Purpose

The Wavio website is designed to:

• Provide information about our services, including housing management, compliance, and regulatory oversight solutions.
• Offer a contact form for general enquiries about our platform and services.
• Provide access to the Wavio platform, which is restricted to authorised users with a valid subscription.

The content on our website is provided for general information purposes only and should not be relied upon as professional advice.

3. Platform Access

Access to the Wavio platform is only permitted to users who have been authorised by an organisation holding a valid subscription agreement with Wavio Ltd. Unauthorised access to the platform is strictly prohibited.

• User accounts are created and managed by the subscribing organisation. Access is controlled by that organisation and may be granted or revoked at their discretion.
• We reserve the right to suspend or revoke any user account at any time, including where we reasonably believe a breach of these Terms has occurred.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

4. Acceptable Use

When using our website or platform, you agree not to:

• Attempt to gain unauthorised access to, or hack, any part of the website or platform, its servers, or any connected systems.
• Scrape, crawl, or use automated tools to extract data from the website or platform without our prior written consent.
• Upload, transmit, or distribute malware, viruses, or any other harmful or malicious code.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any part of the platform.
• Use the website or platform for any unlawful purpose or in violation of any applicable laws or regulations.

Any breach of these restrictions may result in immediate termination of your access and may be referred to the relevant authorities.

5. Intellectual Property

All intellectual property relating to the Wavio website and platform — including but not limited to software, source code, branding, logos, graphics, text, and content — remains the exclusive property of Wavio Ltd and is protected by UK and international copyright, trademark, and other intellectual property laws.

No part of the website or platform may be reproduced, distributed, modified, or used for any commercial purpose without our prior written consent. Authorised users are granted a limited, non-exclusive, non-transferable licence to use the platform solely for its intended purpose during the term of their organisation's subscription.

6. Limitation of Liability

To the maximum extent permitted by law, Wavio Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or platform, including but not limited to loss of profits, data, business, or goodwill.

• We do not guarantee that the website or platform will be available at all times. Access may be interrupted for maintenance, updates, or circumstances beyond our control.
• All information provided on the website is offered “as is” without warranties of any kind, whether express or implied.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence or for fraud.

7. Third-Party Services

Our website and platform may rely on or integrate with third-party services, including hosting providers, analytics tools, and email delivery systems. These services are subject to their own terms and privacy policies.

Wavio is not responsible for the availability, accuracy, or content of any third-party service, and shall not be liable for any loss or damage arising from your use of or reliance on such services.

8. Termination

We reserve the right to restrict or terminate access to the website or platform at our discretion, without prior notice, where we reasonably believe that a user has breached these Terms, poses a security risk, or for any other lawful reason.

Upon termination, your right to access the platform ceases immediately. We will retain any data in accordance with our Privacy Policy and applicable data retention obligations.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these Terms of Service, please contact us: